To ensure that QS can contact companies quickly, for example in the event of a crisis, or provide information on system-relevant issues, the contact details in the QS database must always be up to date and updated whenever changes occur. At least one legal representative and one crisis manager must be listed, along with their telephone number and email address. Please bear in mind that other contact details in the scheme participant and site data must also be kept up to date at all times. Step-by-step instructions on how to maintain the data can be found here.

Companies participating via a system coordinator should contact their designated contact person there in the event of any changes. Small-scale producers of feed materials and operators of mobile feed milling and mixing plants should please inform their certification body of any changes.